Privacy Policy
1. Introduction
Zetun Finance Pty Ltd (ABN 88 703 619 621) ("Zetun Finance", "we", "our", "us") is committed to protecting the privacy of our clients, prospective clients and website visitors. This Privacy Policy explains how we collect, use, disclose and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What information we collect
We may collect personal information including, but not limited to:
- Your name, business name and contact details (including your email address)
- Details of your enquiry, such as the services you are interested in and the nature of your requirements
- Information you provide through our quote request, enquiry or contact forms
- Business and financial information relevant to the professional business and consulting services we provide to you
- Website usage data, such as pages visited, browser type and device information
Where reasonably practicable, we will collect personal information directly from you. In some circumstances we may collect information from third parties, such as referral partners, with your consent or as otherwise permitted by law.
3. How we use your information
We collect, hold and use personal information to:
- Respond to your enquiries and provide requested quotes
- Deliver our professional business and consulting services
- Manage our business relationship with you, including record-keeping and invoicing
- Comply with our legal and regulatory obligations, including under the Corporations Act 2001 (Cth) and tax law
- Improve our website and the services we offer
We will not use your personal information for direct marketing without your consent, and you may opt out of marketing communications at any time by contacting us.
4. Disclosure of your information
We do not sell or rent your personal information. We may disclose personal information to:
- Service providers who assist us in operating our business, such as IT and hosting providers, bound by confidentiality obligations
- Professional advisers, including accountants and legal counsel, where necessary
- Regulatory bodies and government agencies where required or authorised by law
Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure that recipients handle your personal information consistently with the APPs.
5. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, unauthorised access, modification or disclosure. These steps include secure data storage, access controls limited to authorised personnel, and secure disposal or de-identification of information when it is no longer required by law.
6. Access and correction
You may request access to the personal information we hold about you and request corrections to information that is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond to your request within a reasonable period. There is no fee for making a request for access or correction.
7. Cookies and analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand website usage. You may disable cookies in your browser settings; however, some features of the website may not function fully as a result.
8. Notifiable data breaches
Under the Notifiable Data Breaches scheme, if a data breach occurs that is likely to result in serious harm to individuals whose information is affected, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
9. Making a privacy complaint
If you believe we have breached the APPs or mishandled your personal information, please contact us by email at ceo@zetunfinance.online. We will acknowledge your complaint, investigate it and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be published on this page.
11. Contact us
For any questions about this Privacy Policy or how we handle your personal information, please contact:
Zetun Finance Pty Ltd
ABN 88 703 619 621
Melbourne VIC
Email: ceo@zetunfinance.online
Website: zetunfinance.online